Whyte & Co works hard to understand the needs of its clients and is committed to providing a quality service. This is achieved by adopting a systematic and disciplined approach by all staff in all activities, from the receipt of a client instruction through enforcement to a successful conclusion.
Bespoke automated software systems developed in house allow Whyte & Co to tailor its recovery package to match a particular client need. Fast and efficient procedures allow quick transferral of data and can result in Enforcement Agents in the field making initial personal contact with debtors within hours of instructions.
Certificated Enforcement Agents, fully trained to our own high company standards and backed by a highly motivated and well informed office support team ensure that the Whyte & Co approach to recovery is an educated, and firm but fair approach. Such methods have won much praise from existing clients.
Information is the key to success and great effort is put into establishing current data information from field officers and office investigators. Information gathered by Enforcement Agents is quickly relayed to our computer system and gives our operators the required information to assess a debtor's means and ability to discharge liabilities. In addition new occupancy or possible absconding is quickly established.
This data is regularly passed to the client for comment and allows us to establish genuine information by which to progress the case and in turn helps to update and maintain local authority records.
Whyte & Co has developed its systems to adapt to general debt recovery. In both public and private sectors our procedures have shown excellent results. Using a combination of letter, telephone and personal visit we have been able to progress cases to a satisfactory conclusion. As well as assisting in the collection of debts we have been able to gather information which has enhanced greatly the clients ability to establish appropriate further recovery action.
Full recocvery services offered in respect of :
Whyte & Co have developed a in-house trace facility to help track and collect from absconders.
Through the intelligent use of various data tools all cases can now we traced and collection proceeded with to maximise successful enforcement.